If your Xiaomi smartphone is showing the “This Device Is Locked” message, you may be unable to access the phone after a factory reset or software restoration. This protection is connected to Xiaomi’s account and device-security system and is designed to prevent unauthorized access to a lost device.
For legitimate owners who have purchased a second-hand Xiaomi phone, forgotten their account credentials, or are experiencing a legitimate account-lock problem, getting professional assistance can be much easier than repeatedly trying unreliable methods found online.
What Does “This Device Is Locked” Mean on Xiaomi?
The “This Device Is Locked” screen generally indicates that the Xiaomi device is associated with a Mi/Xiaomi Account and requires account verification before normal setup can continue.
A factory reset does not necessarily remove this protection. In many cases, the device can still request the previously associated account because the security system is designed to remain active after a reset.
Common situations include:
- Forgetting the Xiaomi Account password
- Buying a used Xiaomi phone that remains linked to the previous owner
- Resetting a phone without first removing the Xiaomi Account
- Software or firmware-related problems
- Being unable to complete device activation
- Account-verification problems after a system reset
Xiaomi Mi Account Removal Service from Worldwide Countries
Ping Unlock provides removal services for customers dealing with Xiaomi device-lock and account-related problems.
We have Xiaomi account removal services from all European counties like France, Spain, Germany, Italy, Poland, Norway, Denmark, Sweden, Switzerland, Austria, Greece, Netherlands, Iceland, Czechia, Finland, Hungary, Belgium, Croatia, Portugal, Luxembourg and Romania.
South American countries like Brazil, Colombia, Argentina, Honduras, Peru, Chile, Ecuador etc are also supported.
Any Xiaomi clean device sold from any country is supported. We will need only device lock code or IMEI for Xiaomi Mi Account remove process.

Why Choose Ping Unlock?
When dealing with a locked smartphone, choosing a professional service can save time and reduce the risk of damaging the device through unsupported software.
Customers choose Ping Unlock for several reasons:
1. Convenient Online Service
Instead of spending hours searching for questionable tools and tutorials, customers can submit their device with only device IMEI or lock code and get Mi account removed within couple of hours remotely.
2. Reduced Risk of Unofficial Tools
Downloading unknown “Mi Account bypass” applications from random websites can expose your computer and phone to malware or cause software problems. Using a reputable service reduces the need to experiment with potentially unsafe tools.